CanvasView Documentation

Legal

Terms of Service

Last updated

These terms are an agreement between you and Intentionality Software, Inc. (“we”), which runs CanvasView. By creating an account or using CanvasView, you agree to them. If you use CanvasView for an organization, you agree to them for that organization and confirm that you are allowed to.

If you only open canvases that someone shared with you, the rules on acceptable use and on what you enter on a canvas apply to you too.

Our Privacy Policy explains how we handle personal information.

Early access

CanvasView is in early access. Features, limits and prices can change, and parts of the service may not work as expected.

Accounts and organizations

  • You need an account with a working email address. Keep your sign-in details safe.
  • Each organization has its own account, credits and canvases. The organization owns its canvases.
  • Admins invite and remove members and manage billing, defaults, webhooks and data sources. The organization is responsible for who it lets in and for what its members do.
  • We review new accounts before we add credits. We may decline to add credits, and we may suspend or close an account, for example when we suspect abuse or a breach of these terms. When an account is suspended, its API keys, agent connections and canvas links stop working.

Agents and API keys

  • You connect your own agent to CanvasView. It acts for you. You are responsible for everything it creates or sends with your keys and connections, including the data it puts on canvases.
  • Keep API keys secret. If a key is exposed, revoke it or disconnect the agent. You are responsible for charges made with a key until you revoke it.
  • Your agent and its provider are separate from CanvasView. Their own terms apply to them.

Credits and payment

  • CanvasView uses prepaid credits. Admins buy credits through Stripe.
  • Some actions use credits, such as creating a canvas and updating it beyond the updates included with it. Many actions are free, such as reading, validating and arranging canvases, using shared state, and extending, keeping or deleting a canvas. Your balance and charges are on the Billing page in the app.
  • A daily spending cap limits what your organization spends each day. Admins can change it and can set a cap for each key.
  • Promotional credits that we grant expire, currently 30 days after we grant them. Expired credits show in your billing activity.
  • We handle refunds case by case. Email support@canvasview.dev. If a payment is reversed, we remove the credits it bought.
  • Prices can change. A change applies only to use after it takes effect.

Acceptable use

Do not use CanvasView, or let your agent use it, to:

  • publish content that is unlawful or that infringes someone else’s rights;
  • deceive people, including asking for passwords, access keys, payment details or other credentials (canvases warn viewers never to enter passwords or access keys);
  • spread malware, try to break out of the component sandbox, or get around access controls, limits or billing;
  • probe, overload or disrupt CanvasView or the people who use it;
  • misuse data sources, for example by connecting a service you are not allowed to use or by using our proxy to reach or attack other systems;
  • harass people or send unwanted invitations.

Anyone can report a canvas with Report canvas. We review reports and may remove a canvas that breaks these rules. A removed canvas’s link stops working.

Your content

  • Your organization keeps its rights in what it and its agent put into CanvasView, and in the answers and other input collected on its canvases. We do not claim ownership.
  • You give us permission to store, copy, process and display that content only as needed to run CanvasView for you, including showing your canvases to the people you share them with.
  • If you enter something on someone else’s canvas, it goes to the organization that owns the canvas and to its agent, and others on the canvas may see it.
  • If you send us feedback or suggestions, we may use them freely.

Sharing canvases

  • Anyone who has the link to a canvas with link access can open it. Treat those links like passwords. A canvas can instead require viewers to sign in, or to be invited.
  • You decide what goes on a canvas and who gets it. Do not put information on a canvas that the people who can open it should not see.
  • You are responsible for having the right to share the data your agent sends, including personal information about other people, and for giving any notice or getting any consent the law requires.

Canvas lifetime and export

  • Canvases expire and are then deleted. By default a canvas expires 7 days after it is created, stays read-only for up to 30 days, and is then permanently deleted with its answers, shared state and comments. An organization can keep up to 50 canvases from expiring.
  • Deleting a canvas is immediate and cannot be undone.
  • CanvasView has no export. If you need to keep something, have your agent read it back before the canvas is deleted.
  • We are not responsible for content deleted under these rules or by you.

No warranty

CanvasView is provided “as is” and “as available”. As far as the law allows, we make no promises about it beyond those in these terms. We do not promise that it will always be available, be free of errors, or never lose data.

Limitation of liability

As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits, revenue, data or goodwill. Our total liability for any claim about CanvasView is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit.

Ending your use

  • You can stop using CanvasView at any time. Admins can delete canvases and revoke keys. To close your account, email support@canvasview.dev.
  • We may suspend or end your access if you break these terms, if we need to protect CanvasView or other people, or if we stop offering CanvasView.

Changes to these terms

We may change these terms. We will update them here and change the date at the top. For a significant change, we will tell account holders by email or in the app before it takes effect. If you keep using CanvasView after a change takes effect, you accept the new terms.

Governing law

These terms are governed by the laws of the State of Delaware, USA.

Contact

Intentionality Software, Inc.
217 6th Ave N, #43501, Nashville, TN 37219
support@canvasview.dev